jiliclub Privacy Policy

1. Introduction

jiliclub ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the jiliclub platform. This Privacy Policy describes how jiliclub collects, uses, stores, shares, and protects your personal information in connection with your use of our online gaming services at jiliclub.club.

This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It applies to all personal data processed by jiliclub, whether collected online, through customer support interactions, or through any other channel associated with the jiliclub platform.

By registering an account, accessing the jiliclub platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this policy, please do not use the jiliclub platform.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jiliclub acts as the Personal Information Controller (PIC) with respect to the personal data of its players and platform users. jiliclub determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data privacy laws.

jiliclub has appointed a Data Protection Officer (DPO) who is responsible for overseeing data protection strategy and implementation, ensuring compliance with the DPA, and serving as the primary point of contact for data privacy inquiries and complaints. Contact details for the DPO are provided in Section 14 of this policy.

3. Personal Data We Collect

jiliclub collects the following categories of personal data from players and platform users:

jiliclub does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID details), it is handled with the highest level of security and access controls.

4. How We Collect Your Data

jiliclub collects personal data through the following means:

4.1 Direct Collection

You provide data directly to jiliclub when you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, participate in promotions, or respond to surveys. This is the primary source of personal data we hold about you.

4.2 Automated Collection

When you access and use the jiliclub platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser settings, pages visited, and in-platform activity. See Section 8 for more details on cookies.

4.3 Third-Party Sources

In limited circumstances, jiliclub may receive personal data about you from third parties, including:

• Payment service providers (e.g., GCash, Maya, Philippine banks) for transaction verification purposes.
• Identity verification and KYC service providers engaged to assist with document authentication.
• Fraud prevention and anti-money laundering screening services.
• Regulatory authorities, where disclosure is required by law.

5. Purpose of Processing

jiliclub processes your personal data for the following specific, legitimate purposes:

• Account Management: To create, maintain, and administer your jiliclub player account, including authentication and access control.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements.
• Payment Processing: To process deposits and withdrawals via approved Philippine payment methods including GCash, Maya, and bank transfers.
• Regulatory Compliance: To comply with applicable Philippine laws, including the Data Privacy Act, Anti-Money Laundering Act, and PAGCOR regulatory requirements.
• Platform Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the jiliclub platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behavior and implement responsible gaming tools such as deposit limits, session controls, and self-exclusion where appropriate.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the jiliclub platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where permitted by applicable law. You may opt out at any time.

jiliclub will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jiliclub processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and jiliclub — specifically, to operate your player account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including KYC obligations under the Anti-Money Laundering Act, age verification requirements under gaming regulations, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for jiliclub's legitimate interests in operating a secure, fair, and compliant gaming platform, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as marketing communications and the use of non-essential cookies — jiliclub relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing and Disclosure

jiliclub does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

7.1 Service Providers

jiliclub engages trusted third-party service providers to assist in operating the platform, including payment processors (GCash, Maya, Philippine banks), KYC and identity verification providers, IT infrastructure and cloud hosting providers, customer support platform providers, and analytics service providers. All service providers are contractually bound to process your data only on jiliclub's instructions and in compliance with applicable data privacy laws.

7.2 Regulatory and Law Enforcement Authorities

jiliclub may disclose your personal data to Philippine regulatory authorities (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, courts, or other government bodies where required by law, court order, or regulatory directive. Such disclosures will be limited to what is strictly required by the applicable legal obligation.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jiliclub's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

8. Cookies and Tracking Technologies

jiliclub uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The following types of cookies are used:

8.1 Essential Cookies

These cookies are strictly necessary for the jiliclub platform to function. They enable core features such as user authentication, session management, and security controls. Essential cookies cannot be disabled without impairing platform functionality.

8.2 Analytics Cookies

jiliclub uses analytics cookies to collect aggregated, anonymized data about how players interact with the platform. This data helps us understand usage patterns, identify areas for improvement, and optimize platform performance. Analytics cookies are only placed with your consent.

8.3 Preference Cookies

Preference cookies remember your settings and choices on the jiliclub platform, such as language preferences and display settings, to provide a more personalized experience.

8.4 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the jiliclub platform. For essential cookies, no opt-out is available as they are required for platform operation.

9. Data Security

jiliclub implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• TLS/SSL Encryption: All data in transit between your device and jiliclub servers is encrypted using Transport Layer Security (TLS) protocols.
• Data Encryption at Rest: Sensitive personal data stored on jiliclub servers is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized jiliclub personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Regular Security Audits: jiliclub conducts regular security assessments, penetration testing, and vulnerability scans to identify and address potential security risks.
• Incident Response: jiliclub maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, jiliclub will notify the National Privacy Commission and affected players in accordance with DPA requirements.

While jiliclub takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your jiliclub account credentials. See the Terms & Conditions for more on account security obligations.

10. Data Retention

jiliclub retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with jiliclub, plus a minimum of five (5) years following account closure, as required by anti-money laundering regulations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years in compliance with the Anti-Money Laundering Act of the Philippines.
• KYC Documents: Identity verification documents are retained for the period required by applicable gaming and AML regulations, typically five (5) years from the end of the business relationship.
• Support Communications: Customer support records are retained for up to three (3) years from the date of the interaction.
• Marketing Data: Data used for marketing purposes is retained until you withdraw consent or opt out, after which it is deleted or anonymized within 30 days.

Upon expiry of the applicable retention period, personal data is securely deleted, destroyed, or anonymized in a manner that prevents reconstruction or identification.

11. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliclub:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data jiliclub holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jiliclub's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jiliclub has violated your data privacy rights.

12. Children's Privacy and Age Restriction

The jiliclub platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jiliclub does not knowingly collect personal data from individuals under the age of 21.

If jiliclub discovers or has reason to believe that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any deposits will be returned where legally required.

Parents and guardians are encouraged to use parental control software and to monitor their children's online activity to prevent access to online gaming platforms. If you believe a minor has registered on jiliclub, please contact our support team immediately.

13. Updates to This Privacy Policy

jiliclub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When material changes are made, jiliclub will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The updated Privacy Policy will display a revised "Effective Date" at the top of this page. Your continued use of the jiliclub platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how jiliclub protects your data.

If any update to this Privacy Policy requires your explicit consent under applicable law, jiliclub will seek that consent before the updated processing begins.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jiliclub's data processing practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.